Shipping Policy
Shipping Policy
Thank you for choosing Sakura Notes for your kawaii stationery needs! We're excited to get your adorable items to you as quickly as possible. 🌸
Processing Time
Orders are typically processed within 2-5 business days (Monday-Friday, excluding holidays). During peak seasons or sales, processing may take up to 7 business days. You'll receive a confirmation email with tracking information once your order ships!
Shipping Methods & Delivery Times
Australia Domestic Shipping
- Standard Shipping (5-10 business days): $5.95 AUD
- Express Shipping (2-5 business days): $12.95 AUD
- FREE Standard Shipping: On orders over $50 AUD! 🎉
International Shipping
- International Standard (10-20 business days): Starting at $15 AUD
- International Express (5-10 business days): Starting at $30 AUD
Note: International shipping times may vary depending on customs processing and your location.
Order Tracking
Once your order ships, you'll receive an email with your tracking number so you can track your package's journey to you!
Customs & Duties (International Orders)
For international orders, you may be responsible for customs fees, duties, or taxes imposed by your country. These charges are not included in our shipping costs.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at [your email address]. We'll work with you to resolve the issue as quickly as possible!
Questions?
If you have any questions about shipping, please reach out at hello.sakuranotes@gmail.com We're here to help! 💕